Casualty Claims Handler - Fixed Term Contract

APPLY NOW Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Shape the future We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job, you're stepping into a career where you can make a real difference. Grow with us We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive. Win as a team We are currently recruiting for a Casualty Claims Handler to join our established and experienced Claims Expenses team here on a hybrid basis You'll Make An Impact By As Casualty Claims Handler, you will be responsible for appropriately and promptly investigating and advancing casualty claims to closure, to achieve business objectives and meet the defined customer service proposition. In addition, you will ensure that customers, brokers and third parties/claimants are supported throughout the claims journey by utilising agreed-upon claims processes, case laws, and defined strategies. You will enjoy utilising your technical knowledge to resolve queries, reach and convey decisions and impart knowledge to others. Your Skills And Experience

• Previous experience working within a Claims department that handles both injury and non-injury claims
• Handling claims up to a value of £100,000
• We handle a wide range of EL and PL claims from across our extensive commercial book of business so previous experience in a similar position would be beneficial. Why You'll Love It Here Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to
• Company Car
• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options Our DEI Commitment We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.