Credit Controller

Your New Company Hays Accountancy & Finance are delighted to be supporting a highly successful and well-established organisation in the recruitment of a Credit Controller to join their growing finance team. This is an excellent opportunity to join a market-leading business with a strong reputation, a collaborative culture, and a genuine commitment to employee development and wellbeing. The organisation offers hybrid working, excellent benefits and the opportunity to be involved in a number of exciting finance transformation initiatives. Your New Role As Credit Controller, you will take ownership of a portfolio of high-value corporate customer accounts, ensuring outstanding balances are collected in line with agreed payment terms while maintaining positive customer relationships. This is a commercially focused role where you'll work closely with operational teams, senior stakeholders and customers to drive cash collection, improve account performance and minimise aged debt. You'll also contribute to process improvement projects and ongoing enhancements within the finance function. Key Responsibilities

• Managing and recovering debt across a portfolio of large corporate customer accounts
• Chasing outstanding payments via telephone and email
• Building and maintaining strong relationships with customers and internal stakeholders
• Leading regular debt review meetings and driving actions to resolution
• Investigating and resolving account queries promptly and professionally
• Accurately allocating cash receipts and maintaining account records
• Tracking expected payments to support cash flow forecasting
• Producing regular debt reports and commentary for management
• Assisting with reconciliations, direct debits and wider sales ledger activities
• Supporting process improvements and systems development initiatives
• Working collaboratively with finance and operational teams to improve cash collection performance What You'll Need to Succeed
• A minimum of 2 years' Credit Control experience
• Experience managing high-value or corporate customer ledgers
• Strong stakeholder management and relationship-building skills
• Excellent communication and negotiation abilities
• A proactive and resilient approach to debt recovery
• Strong organisational skills with excellent attention to detail
• The ability to prioritise workloads and meet deadlines in a fast-paced environment
• Strong Microsoft Excel and systems skills What You'll Get in Return
• Salary up to £30,000 per annum
• Annual performance-related (company and personal) bonus of up to 12%
• Hybrid working arrangement
• Competitive benefits package
• Ongoing training and career development opportunities
• Exposure to finance transformation and improvement projects
• Supportive, collaborative and inclusive working environment
• The opportunity to join a successful and growing organisation with excellent long-term career prospects What You Need to Do Now What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Desired Skills and Experience Credit Control