Tenancy Officer
at Stone CircleAbout the job
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- Tenancy Officers (x2) 🌟It's an exciting time here at Stone Circle Housing. We're a close-knit team providing affordable homes for people in Wiltshire, and we're growing. We're looking for individuals to join us who want to make a genuine difference to the community 🌟 We're passionate about helping people feel at home, and we're looking for people who feel the same: individuals who want to make a real impact in local communities, and who'd rather help shape how we work than slot into something already built. Tenancy Officers (x2) | £32,000 | Trowbridge (hybrid) You'll manage your own patch across Wiltshire and be the familiar face our customers turn to — from welcoming them into their new home to supporting them throughout their tenancy:
- Lettings, viewings and tenancy sign-ups
- Tenancy management and sustainment
- Property inspections and home visits
- Managing anti-social behaviour and tenancy breaches
- Rent arrears management and income collection
- Building relationships with customers and partner agencies
- Making sure everything we do meets housing legislation and best practice What we're looking for
- Recent housing management experience
- Experience with rent arrears, income collection or income maximisation
- Experience carrying out home visits and property inspections
- Strong communication, negotiation and problem-solving skills
- Confidence handling challenging conversations and complex cases
- The organisation to manage your own patch and workload independently
- A full UK driving licence and access to a vehicle What You'll Get In Return 38 days holiday - your birthday off - hybrid working - car allowance and mileage CLOSING DATE: FRIDAY, SEPTEMBER 18th — apply using Indeed (link below) and help us create places people are proud to call home. Housing SocialHousing Wiltshire Hiring
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