Debt Case Worker

How we use cookies to help you It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it's turned off, we'll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. How we use cookies to help you We use essential cookies to make our site work. We'd Also Like To Use Some Additional Cookies To

• see what help people need most, so we can make our site better
• help us campaign for changes that make things fairer for everyone
• let you watch videos on the site Find out more about how we use cookies and keep your data safe. Tell us if you want to accept or reject additional cookies. If you don't make a choice, some additional cookies will be turned on by default. Choose cookies You've accepted additional cookies. You can change your cookie settings at any time You've rejected additional cookies. You can change your cookie settings at any time The main purpose of this role is to deliver multi-channel debt advice and casework to clients within our communities. We want people who are passionate about giving an effective service to those most in need therefore you will need to demonstrate an ability to engage skilfully with clients who may be vulnerable and distressed. You will have proven skills from working in a busy environment, prioritising work towards achieving targets and managing your own caseload. You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements, provide comprehensive debt advice and support clients with complex debt issues. You will need to have effective oral and written communication skills for the purposes of negotiation and reporting.