Key Account Manager
Orion ElectrotechKey Account Manager On-site in Newbury, Berkshire | Full Time | Permanent Join a Growing Advanced Manufacturing Business at the Forefront of Innovation Are you an experienced Account Manager or commercially minded customer-facing professional looking to develop your career within a cutting-edge engineering environment? We are partnering with a rapidly expanding advanced manufacturing company that supplies highly engineered solutions to customers operating in sectors including aerospace, defence, energy, space and high-technology industries. Following significant investment and ambitious growth plans, the business is looking to appoint a Key Account Manager to support and develop a portfolio of strategic customer accounts. Key Account Manager The Role As Key Account Manager, you will take ownership of the day-to-day commercial management of key customer accounts, ensuring exceptional service delivery while supporting long-term account growth. Working closely with engineering, manufacturing and quality teams, you will act as the primary commercial contact for customers and play a vital role in maintaining strong relationships and identifying new opportunities. Key Account Manager Key Responsibilities
- Manage a portfolio of key customer accounts, ensuring outstanding service and account performance.
- Build strong relationships with stakeholders across procurement, engineering, quality and programme teams.
- Prepare quotations and support commercial activities within established pricing frameworks.
- Identify opportunities for account growth, repeat business and upselling.
- Maintain accurate CRM records, forecasts and pipeline activity.
- Coordinate with internal teams to ensure successful delivery of customer requirements.
- Support customer review meetings and provide commercial and operational updates.
- Gather market intelligence and customer feedback to support wider business strategy. Key Account Manager About You
- Experience within B2B account management, internal sales or commercial roles.
- Experience with long sale cycles.
- Able to demonstrate achievements with accounts.
- Strong organisational skills and excellent attention to detail.
- Experience preparing quotations, managing customer enquiries and coordinating orders.
- A proactive, customer-focused approach with strong communication skills. Key Account Manager What's on Offer?
- Opportunity to work with a market-leading advanced manufacturing business.
- Exposure to innovative technologies and complex engineering projects.
- A collaborative environment working alongside engineering, manufacturing and quality specialists.
- Genuine opportunities for career progression and professional development.
- Private healthcare, life assurance and enhanced pension scheme.
- Enhanced annual leave and sickness benefits that increase with service.
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