Campaign Manager

CRM & CAMPAIGN MANAGER Create Customer Experiences That Drive Growth! Marketing has changed and is still changing... Today's customers expect relevant, personalised experiences at every stage of their journey. We're looking for a CRM & Campaign Manager who can combine data, creativity and technology to build those experiences and help drive growth across our global customer base. If you're passionate about automation, customer journeys and turning insight into action, this could be the perfect opportunity! About Allen & Heath For more than 55 years, Allen & Heath has been designing and manufacturing professional audio equipment trusted by musicians, engineers, venues, broadcasters and audio professionals worldwide. Innovation is at the heart of everything we do, and our marketing team plays a critical role in connecting our products and stories with customers across global markets. As we continue to grow, we're looking for someone who can help us take our customer engagement and CRM capabilities to the next level. Why This Opportunity Is Exciting This role offers an opportunity to make a visible impact across the entire customer lifecycle. You'll be responsible for creating smarter, more personalised experiences that strengthen engagement, improve conversion and build long-term customer loyalty. You'll have the freedom to:

• Shape CRM strategy and customer journeys.
• Drive marketing automation initiatives.
• Use data to improve campaign performance.
• Experiment, test and optimise.
• Influence how we engage customers globally.
• Work closely with sales, product and marketing teams.
• Develop scalable programmes that support business growth. This is a role for someone who enjoys both strategic thinking and hands-on delivery. What You'll Be Doing
• Managing and developing CRM programmes and customer engagement strategies.
• Building audience segmentation and targeting frameworks.
• Creating and delivering multi-channel marketing campaigns.
• Developing automated customer journeys and nurture programmes.
• Running A/B tests to improve customer engagement and campaign effectiveness.
• Analysing performance and providing actionable insights.
• Supporting lead generation and customer retention initiatives.
• Maintaining CRM data quality and compliance standards.
• Working closely with internal stakeholders to deliver integrated marketing activity. What You'll Bring You'll likely have experience in:
• CRM, lifecycle marketing or campaign management.
• Marketing automation platforms such as HubSpot.
• Audience segmentation and customer journey design.
• Email marketing and nurture campaigns.
• Analytics, reporting and performance optimisation.
• A/B testing and experimentation.
• Data-driven decision-making.
• Cross-functional collaboration and stakeholder management. Most importantly, you'll be someone who enjoys solving problems, testing ideas and using customer insight to create meaningful results. Benefits & Rewards In return, we offer:
• Competitive salary.
• Performance-related bonus opportunities.
• Enhanced pension contributions.
• Life assurance.
• Career development opportunities.
• Access to modern marketing tools and technology.
• A collaborative and supportive working environment.
• The opportunity to work with a globally recognised brand.
• Real ownership and influence within the marketing team. Ready to Build Smarter Customer Experiences? Join Allen & Heath and help us create marketing experiences that engage, inspire and drive growth around the world. Apply today and be part of what's next. For any further information, or an informal chat about the role, please get in touch with River at River.cain@allen-heath.com