Process Management Officer

Responsibilities :

• Define and draft guideline for Task and Project management process;
• Monitor, update and announce the guideline or process to the relatives;
• Monitor Key Performance Indicators (KPIs) within the International Freight Forwarding business, prepare detailed reports, and share insights with stakeholders according to pre-defined schedules;
• Share the update status of project/ongoing task to the relevant parties (RHQ);
• Act as liaison with RHQ on project queries and operational issues;
• Draft and support task team leader for WBS (Work Breakdown Structure);
• Review progress and find solutions for delay or risks;
• Prepare meeting agendas, materials, and support regular progress review meetings;
• Organize workshops and training sessions to support process understanding and execution Requirements:- - Degree holder in Logistics, Supply Chain, Business Administration, or related disciplines;
• At least 2 years relevant working experience in Freight Forwarding industry;
• Knowledge about basic project management methodology;
• Proficiency in MS Office Application such as Word, Excel, PowerPoint and Project is an advance;
• Basic knowledge of International Freight Forwarding, process improvement;
• Assessment skill for Project Progress, Risk and Issue;
• Excellent business writing skills in English;
• Effective communication to understand the business needs and challenges, and ability to translate those business needs into technical requirements;
• Pro-active, well-organized, good team player and willing to learn;
• Self-motivated, result-oriented and detail-oriented mindset