About the job

Droitwich Dairy | Permanent, Full-Time Shift Pattern: 4 on 4 off (Days & Nights: 07:00-19:00 / 19:00-07:00) Join Our Team at Müller Droitwich We're looking for a Shift Lead to join our Process Department at our flagship Droitwich Dairy. This is an exciting opportunity to lead, coach and develop a high-performing Process team, driving operational excellence whilst ensuring the highest standards of safety, quality, service and cost performance. As a key leader within the operation, you'll play a pivotal role in developing your team, enhancing performance, and delivering continuous improvement initiatives that support our business objectives. This role would suit an experienced people leader from a Food Manufacturing, FMCG or Manufacturing environment who is passionate about developing others and creating a culture of accountability, engagement and continuous improvement. What You'll Be Doing

  • Leading and developing a team to consistently deliver operational targets.
  • Creating and implementing individual development plans to support employee growth and succession planning.
  • Coaching and mentoring front-line colleagues, empowering them to solve problems and improve performance.
  • Managing performance, engagement, attendance and employee relations matters effectively and professionally.
  • Driving a culture of continuous improvement through Operational Excellence principles and methodologies.
  • Identifying opportunities to eliminate waste, improve efficiencies and optimise processes.
  • Using problem-solving tools and PDCA methodologies to identify root causes and implement sustainable solutions.
  • Collaborating with cross-functional teams to deliver business-wide improvement initiatives.
  • Maintaining high standards of health & safety, quality and food safety within the department.
  • Leading by example through a proactive "Go, Look, See" approach on the shop floor. What We're Looking For
  • Proven leadership experience within a Food Manufacturing, FMCG or Production environment.
  • Strong people management and coaching capabilities.
  • Experience managing performance, development and employee relations matters.
  • Excellent problem-solving and decision-making skills.
  • Passion for continuous improvement and operational excellence.
  • Ability to engage, motivate and develop teams to achieve outstanding results.
  • Strong communication and stakeholder management skills.
  • Experience of continuous improvement tools and methodologies would be advantageous. What We Offer
  • Annual bonus opportunity of up to 10%
  • Competitive pension scheme
  • Life Assurance at 4x annual salary
  • 33 days annual leave including bank holidays
  • Healthcare cash plan
  • Access to Müller Rewards, offering discounts across hundreds of retailers
  • Career development and progression opportunities within a leading UK food manufacturer
  • Supportive and collaborative working environment
  • Long-term career opportunities with a well-established and growing business Why Müller? You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland

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