Practice Coordinator

Location: Hybrid, with travel to clinics across the North West Hours: Full-time preferred, although part-time may be considered for the right person Salary: Dependent on experience About BodyCurve BodyCurve is a cosmetic surgery provider supporting patients across the North West. We work with experienced surgeons and clinical teams to make sure patients feel informed, looked after and supported from their first enquiry through to aftercare. We are looking for a highly organised Practice Coordinator to join the team and help keep the clinics, patient communication and day-to-day admin running smoothly. About the Role This is a varied role that would suit someone who enjoys dealing with people, staying organised and making sure the details are taken care of. You will be a key point of contact for patients, surgeons and clinical teams. You will help manage enquiries, coordinate appointments, support clinic days and make sure patients receive clear communication at every stage. The ideal person will be confident speaking to people in a calm and professional way, including situations where someone may be anxious, upset, frustrated or unsure. Experience in healthcare, customer service, hospitality, travel, reception, complaints handling or another busy people-facing role would be useful. Key Responsibilities As Practice Coordinator, you will:

• Manage incoming patient enquiries in a professional and timely manner
• Support patients from their first enquiry through to post-operative care
• Help oversee the day-to-day running of clinics
• Liaise with surgeons, anaesthetists, nurses and office staff
• Coordinate appointments, consultations, procedures and follow-up care
• Keep patient records accurate and up to date
• Handle patient information confidentially
• Provide pre-operative and post-operative support
• Assist with preparing clinic rooms and procedure areas when needed
• Help manage clinic supplies, stock levels and general organisation
• Support the wider team with admin and patient coordination About You We are looking for someone who is organised, proactive and confident when dealing with people. You may be a good fit if you have:
• Experience as an Office Manager, Practice Coordinator, Administrator, Office Coordinator, Receptionist or similar
• Previous experience as a Medical PA, Patient Coordinator or in a healthcare setting would be helpful
• Experience handling sensitive, emotional or challenging conversations
• A calm and professional manner, even under pressure
• Good written and verbal communication skills
• Strong attention to detail
• The ability to manage several tasks at once
• A practical, problem-solving attitude
• A caring and discreet approach with patients
• A full driving licence and access to a vehicle
• Eligibility for DBS clearance What We Offer The successful Practice Coordinator will receive:
• Full-time role preferred, with part-time considered for the right candidate
• Flexible and hybrid working
• Travel expenses
• 28 days holiday including bank holidays
• A varied role within a growing cosmetic surgery provider
• The chance to play an important part in the patient experience Interested? Please send your CV and a short covering note to apply for the Practice Coordinator role at BodyCurve.