Business Change Manager - AI Programme

We are looking for an experienced Business Change Manager to lead people change, business readiness, stakeholder engagement, communications, and adoption activities for a major AI Programme. The successful Business Change Manager will play a key role in embedding AI-enabled ways of working, supporting adoption, business readiness, and sustainable change across a large and complex organisation. Key Responsibilities

• Develop and deliver Change Strategies, Change Activities, Rollout Approaches, Deployment Strategies, and Adoption Plans
• Lead Senior Stakeholder Engagement across business, programme, and technology delivery teams
• Assess Business Impacts, identify resistance, and develop appropriate change interventions
• Drive Business Readiness, User Adoption, and Implementation for technology-enabled change
• Develop and deliver Communications, Engagement, Awareness, and Knowledge-Sharing activities
• Lead People Change and Business Change initiatives across multiple teams and functions
• Coordinate cross-functional teams, suppliers, and Third-Party Delivery Partners
• Govern and assure third-party Training Plans and Training Deliverables
• Monitor Adoption Outcomes, Risks, Issues, Dependencies, and Benefits Realisation
• Track and measure Business Adoption and Business Value
• Provide expert Change Management advice to programme, business, and technology stakeholders
• Support the sustainable adoption of AI-enabled ways of working Essential Skills & Experience 8+ years of Business Change and Transformation experience Strong experience developing Change Strategies and Adoption Plans Proven experience with Business Readiness and Technology-Enabled Change Strong Senior Stakeholder Engagement and Influencing skills Experience delivering Communications, Engagement, and Awareness programmes Strong experience in Change Management, Business Change, and Transformation Experience coordinating Cross-Functional Teams, Suppliers, and Third Parties Experience monitoring Adoption, Risks, Issues, and Benefits Realisation Knowledge of Change Management Methodologies, Tools, and Techniques Excellent Communication, Facilitation, Stakeholder Management, and Relationship Management skills Desirable Skills Experience working within a Regulated Environment Financial Services, Government, or Regulatory Body experience Experience supporting adoption of AI Solutions Knowledge of Generative AI (GenAI) and/or Agentic AI Experience working with Product-Based Technology Teams Experience in Agile Delivery environments Benefits Management and Adoption Measurement experience Prosci, APMG Change Management, MSP, or equivalent certification