Manager - Operation Efficiency

Key Responsibilities

• Business Architecture Optimization: Collaborate on refining the company's business architecture, clarify responsibilities between headquarters and business platforms, and continuously improve governance models and workflows to support efficient operations.
• Process Mapping: Lead reviews of critical processes across business platforms and functional departments, identify bottlenecks, redundancies, and unclear responsibilities, and deliver actionable optimization plans.
• Lean Management Initiatives: Drive lean improvement projects using Six Sigma, value stream analysis, and other tools to enhance efficiency and reduce costs.
• AI Integration: Apply AI tools to support process diagnostics, data analysis, and solution design, advancing intelligent transformation of workflows and boosting management efficiency.
• Knowledge System Development: Establish methodologies, toolkits, and best-practice libraries for process management and lean improvement, fostering a culture of continuous improvement. Qualifications
• Background: Bachelor's degree or above, with 5+ years of experience in process management, lean management, or operations management in large enterprises, listed companies, or consulting firms. Proven track record in process optimization or lean projects.
• Business Insight: Strong ability to understand business operations and process sensitivities, capable of proposing practical optimization and lean improvement solutions.
• Professional Skills: Familiar with process mapping methodologies; knowledge of DBS, lean management, and Six Sigma tools; competent in data analysis and AI applications.
• Project Experience: Hands-on involvement in multiple cross-departmental process optimization, lean improvement, or organizational change projects, with end-to-end project management capabilities.
• Soft Skills: Excellent logical thinking, communication, and cross-functional collaboration skills; detail-oriented, rigorous, and able to handle high-intensity work.
• Language Requirements: Proficiency in Cantonese or English (spoken and written). Prior experience in Hong Kong or large corporate groups is preferred.