Associate Director

• Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

The role

As an Associate Director within the Market Management (T20) team, you will play a key role in delivering Howden's strategic insurer engagement agenda. Sitting within Howden Markets, you will lead relationships with selected strategic carrier partners, provide data-driven insight and consultancy, and help shape initiatives that strengthen trading partnerships, support growth and deliver value across Insurance, Reinsurance and Underwriting.

This is a full-time, permanent role based in Central London, with an expected onsite presence of 4-5 days per week on average.

What you'll be doing

• Build and manage strategic relationships with assigned insurer partners, acting as a trusted point of contact across commercial and operational initiatives.
• Advise carrier partners on growth opportunities, sponsorship strategies, market development activity and trading performance improvements.
• Deliver insight-led recommendations that support business planning, strengthen partnerships and drive measurable outcomes.
• Analyse trading, performance and market data to identify trends, risks and opportunities across strategic carrier relationships.
• Produce high-quality reports, presentations and dashboards that support senior stakeholder decision-making.
• Lead carrier-focused projects, ensuring delivery against agreed objectives, timelines and outcomes.
• Develop business cases and proposals that address partner needs and support future growth opportunities.
• Collaborate with stakeholders across Howden Markets, broking, underwriting and delivery teams to maximise partnership value.
• Contribute to the development and implementation of insurer engagement strategies aligned to wider business goals.
• Partner with insurers, capacity providers and solution providers to enhance strategic relationships and service delivery.
• Present updates, insights and recommendations to senior leadership on relationship performance, opportunities and challenges.
• Monitor market developments, competitor activity and industry trends to ensure Howden remains well positioned with strategic insurers.

Who we're looking for

• Proven experience within account management, consulting, business development or carrier relationship management roles in the insurance sector.
• Demonstrated experience working with insurers, brokers or market participants to deliver commercial and strategic outcomes.
• Strong understanding of the London Market, including Lloyd's and the wider composite insurer landscape.
• Experience using data and analytics to generate insight, influence stakeholders and support strategic decision-making.
• Track record of managing complex stakeholder relationships across multiple business areas.
• Experience delivering projects, consultancy engagements or strategic initiatives within a client-facing environment.
• Evidence of developing and presenting recommendations, reports and business cases to senior audiences.
• Strong knowledge of insurance market structures, trading dynamics and insurer performance measures.

Qualifications

• ACII qualified.
• Degree educated or equivalent professional experience is desirable.
• Strong written and verbal English communication skills, with the ability to translate complex information into clear business insight.
• Strong numerical and analytical capability, including experience interpreting trading and performance data

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent