General Manager

General Manager London | Up to £120k p.a. Our client, a premium beauty brand, has built something rare: a genuinely joined up operation across clinic, ecommerce and distribution, all held to the same exacting standard. They now need someone to take the reins entirely, shaping strategy while staying close enough to the business to feel its pulse day to day. This is leadership with real ownership, not a caretaker brief. Your New Role

• Own business performance end to end across clinic, ecommerce and distribution, with full P&L responsibility
• Set the commercial agenda: sales, margin and profitability targets, backed by data and market insight
• Keep the clinic and retail floor running to a standard clients notice, and remember
• Take ecommerce performance apart and put it back together better: conversion, average order value, retention, fulfilment
• Steer B2B distribution, from supply chain and stock planning to logistics and partner relationships
• Sharpen forecasting and inventory management so the business moves faster than its problems
• Build and lead a management team that raises the bar, not just holds it
• Report directly to the Board with clarity and confidence
• Protect the brand at every touchpoint while pushing the customer experience further Your Talents You have led at a senior level in a fast paced, multi channel business and know exactly how strategy becomes results, not just a slide. Your financial instincts are sharp: you have owned a P&L, driven growth, and made the numbers move in the right direction. Time spent in beauty, wellness, luxury retail or premium consumer brands would mean you already understand the pace and the sensitivity this world demands, but what matters most is decisiveness, structure and the ability to lead experienced teams somewhere new. Why Apply This is a rare chance to take genuine ownership of a growing, multi-channel business rather than manage a single slice of it. You will sit close to the Board, with real influence over strategy and direction, in a brand where standards are non-negotiable and the customer experience is treated as seriously as the numbers. For a leader who wants scope, not just a seat, this is that role.