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Thirteen Group

Join us as an Empty Homes Service Operative at Thirteen Group! Role Overview Thirteen Group is on the lookout for an Empty Homes Service Operative to join our Repairs team, working across our operational areas. In this practical and rewarding role, you'll clean our empty properties to make sure they are safe, fresh and ready for new customers to call home. You'll also carry out pre-cleans before repair work begins, helping our teams access properties safely and ensuring work can progress smoothly. Thirteen Benefits

  • Salary: £26,453 per annum
  • Annual leave: Starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays
  • Pension: Up to 17% contributions, with flexible contribution rates of up to 7% colleague and up to 10% employer
  • Simply Health: Save money on common health expenses and access health and wellbeing support services
  • T'dar: Our discount and reward platform, giving you huge savings on everyday brands
  • Opportunities to buy and sell annual leave Key Responsibilities
  • Carry out thorough cleaning of empty homes once repairs have been completed, ensuring they are safe, clean and ready for customers
  • Complete pre-cleans where required, providing safe access and a suitable working environment before repairs begin
  • Clean rooms, floors, surfaces, fixtures, fittings, windows, doors, bathrooms and kitchens to the required standards
  • Use cleaning products, equipment, protective clothing and vehicles safely and responsibly
  • Inspect properties after cleaning, addressing any issues where possible and promptly reporting hazards, damage or barriers to achieving the required standard
  • Work closely with empty homes teams, planners, supervisors, inspectors and contractors to support efficient property handovers About You We're looking for someone who:
  • Has a good understanding of cleaning practices and health and safety requirements
  • Takes pride in delivering high-quality work and preparing homes to a consistently good standard
  • Has a basic level of education, with literacy and numeracy skills suitable for the role
  • Holds a full UK driving licence and is able to travel extensively across our operational areas
  • Can use mobile devices, digital communication tools and other relevant IT systems effectively
  • Is organised, able to prioritise work and willing to work flexibly across different locations Why Thirteen At Thirteen, we work together to provide quality homes, build stronger communities and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
  • Join a team that's local at heart but welcomes talent from everywhere
  • Be part of an organisation that values diversity and inclusivity
  • Be part of a company that offers tailored support services, going beyond just housing solutions Interested? For more details, please refer to the attached documents. If you'd like to talk more about the role, please contact Sarah Johnstone, Empty Homes Manager, on 07554 953721 for an informal discussion. Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and play an important part in preparing safe, welcoming homes for our customers. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you're successful, we'll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.

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