Reception and Information Assistant

Starting salary is £25,803 per annum 37 hours per week, 52 weeks a year We are looking for a friendly, professional and enthusiastic individual to provide a positive, efficient and effective information and reception service, supporting and advising learners, visitors, and staff with a wide range of general enquiries. To apply you should have excellent communication and customer service skills, along with the ability to work pro-actively with a customer – focused approach. It would be desirable for you to hold a relevant Level 3 qualification. The main base for this post is the Ipswich Campus, however Suffolk New College is a multi-campus, therefore you may be required to work at and travel between campuses such as the Town Centre, Cornhill location. At Suffolk New College, we promote the culture of BeSNC. Implementing BeSNC is not just a choice; it's a commitment to providing the best possible environment for our learners to thrive. It's a commitment to nurturing an inclusive and supportive community where each student, staff and community member can reach their full potential. Closing date: 5th October 2026 at Midnight Interview date: Tuesday 13th October 2026 The College reserves the right to close this advert early Kindly be advised that we are unable to provide skilled worker sponsorship. Applicants must have the right to work in the country without the need for sponsorship. You may use AI tools to support your application but all information must truthfully reflect your own skills and experience. You may be asked to discuss the details during the recruitment process. We do not recognise any agencies or search agencies acting on our behalf unless they have been officially engaged. Applicants should apply to us directly and not be persuaded to go via an agency. The college will not recognise any agency fees for recruitment activities unless an active engagement linked to a specific role has been agreed. The college will not pay fees associated with CVs or applicants who are sent to the college via agencies on a speculative basis or in response to college adverts. Agencies should refrain from sending CVs to anyone working for the college on a speculative basis. The college will make approaches to agencies via our HR team if we feel that we need assistance with a post.