Operations Manager

Referment is working with a sector-led non-profit that helps schools and school groups use data and AI safely and effectively. The organisation provides governed open-source data infrastructure and shared analytical tools, and is building the operating model it needs to become an independent charity. This is a broad, hands-on role for someone who can create the systems behind a growing organisation. You will work closely with the organisation lead and its incubator, bringing structure to governance, finance, suppliers, communications and team operations while keeping several workstreams moving at once. The Role

• Build and improve operational processes, systems and controls, including procurement, contracts, subscriptions, access management and data governance.
• Support budgeting, forecasting, invoice review and financial reporting for leadership and governance groups.
• Run governance calendars and coordinate papers, records and logistics for steering and advisory groups, including preparations for charity obligations.
• Maintain the organisation's website, professional community and communications channels, and coordinate relevant press enquiries and case studies.
• Plan events, webinars and conference activity, managing logistics from venues and speakers through to registration and follow-up.
• Act as the operational hub for a small team, spotting inefficiencies and putting practical solutions in place. What We're Looking For
• Experience in operations, business administration or office management within a growing or fast-moving organisation.
• A track record of building or materially improving processes and using technology to make operations more effective.
• Experience supporting boards or committees, including papers, meeting cycles and reporting.
• Strong written communication, organisation and prioritisation across competing workstreams.
• Working knowledge of data protection and information governance, including GDPR considerations for contracts, systems and member data.
• Comfort working proactively in an early-stage environment and solving problems with limited structure. Relevant Desirable Experience Background in charities, education, membership organisations, AI or education technology would be useful. Experience with supplier management, budgets, community communications or end-to-end events would also add value. This could suit an operations manager, business manager or experienced office manager who has supported governance and finance as well as day-to-day delivery, and now wants to build an organisation's operating foundations.