About the job
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Helping Hands

Extraordinary Care. Extraordinary Culture. Extraordinary Careers. Helping Hands was built on kindness and it still guides everything we do today. We're a purpose-driven team helping people live well in the homes and communities they love. Join us, and you'll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts. As an Area Care Manager, you'll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you'll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we're known for. This role will cover branches in Nottinghamshire, East Midlands & South Yorkshire. What you'll do

  • Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
  • Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
  • Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
  • Make sure customer experience stays exceptional, raising service standards and strengthening retention.
  • Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
  • Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth. What you'll bring
  • Multi-site leadership experience within the care sector.
  • Strong understanding of CQC/CIW regulations and quality frameworks.
  • The ability to influence, support change and manage large, diverse teams.
  • Clear communication skills and the confidence to build trusted relationships internally and externally. Why Helping Hands?
  • Genuine career growth and development pathways.
  • Up to £15,000 annual bonus
  • 25 days' annual leave (rising to 26 after two years).
  • Blue Light Card discounts.
  • Employee assistance programme.
  • Refer-a-friend bonus scheme.
  • A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

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