Digital Performance Manager

Digital Performance Manager The Opportunity A growing marketing agency is looking to appoint a Digital Performance Manager to play an important role in shaping and developing its performance offering. This is an exciting time to join a growing business, with a clear progression plan and the long-term opportunity to develop into a position within the Senior Leadership Team. You'll take ownership of the performance function, with a particular focus on team development, client strategy, performance oversight and digital performance, while providing Paid Media support when additional resource or expertise is required. You'll need practical Paid Media experience and a good understanding of SEO and the wider digital landscape. However, this isn't a role focused on day-to-day channel delivery. SEO activity will be delivered by relevant specialists, while your role will be to ensure the right activity, resource and priorities are in place. You'll also have the ability to step in and provide Paid Media/PPC support when required. This is an opportunity for someone ready to step into a leadership-focused position, take ownership and help shape how the business continues to grow. If you're ambitious, commercially minded and excited by the opportunity to progress alongside a growing business, this could be a great next step in your career. Key Responsibilities Performance oversight: Oversee performance across a portfolio of digital accounts, reviewing strategies, KPIs and trends to ensure activity remains aligned with client objectives. Strategic challenge: Work with channel specialists to identify underperformance, understand the reasons behind it and agree clear optimisation or recovery plans. Paid Media support: Provide Paid Media/PPC support when additional resource or expertise is required, with the ability to step in and assist with campaign strategy, optimisation and performance. Client management: Act as a senior strategic contact for clients, joining performance reviews and strategy meetings and providing clear, commercially focused recommendations. Reporting & insight: Review client reporting to ensure it is accurate, insightful and clearly communicates performance, context and next steps. Quality assurance: Maintain high standards across performance strategies, reporting and other client-facing outputs. Team development: Manage, coach and support performance specialists, providing feedback, guidance and development opportunities. Resource management: Maintain oversight of workload, priorities and capacity across the performance team, whilst coordinating internal and external resources where required. Account health: Work closely with Account Leads to ensure performance activity supports the wider client relationship and identify potential issues before they become client concerns. Commercial performance: Monitor campaign budgets, pacing and performance, making data-led decisions to improve efficiency and results. About You You'll be:

• Confident working with data and performance metrics.
• Experienced in digital performance, with practical Paid Media/PPC experience.
• Comfortable presenting to and advising clients.
• An experienced people manager and communicator.
• Commercially minded and able to challenge constructively.
• Organised and comfortable managing competing priorities.
• Confident working with specialists across different digital channels.
• Able to demonstrate a good understanding of SEO and how it contributes to wider digital performance, without needing to be a hands-on SEO practitioner.
• Passionate about developing people and delivering great client results.
• Agency experience is preferred but not essential. We're also open to candidates from an in-house background who have the right experience and skill set. What's On Offer Salary: £35,000 to £42,000 per annum, depending on experience. Working Pattern
• 35 hours per week, Monday to Friday.
• Tuesday and Friday working from home.
• Monday, Wednesday and Thursday based in the office.
• Core hours of 9am to 4pm, with flexibility around these hours. What We Offer
• Excellent progression and career development opportunities.
• A clear pathway towards the Senior Leadership Team.
• Pension contribution.
• 20 days' paid holiday plus bank holidays.
• A day off for your birthday.
• Christmas shutdown to give you time to switch off and recharge.
• Ongoing training and professional development opportunities.
• Dog-friendly office. Bring your four-legged friend to work.
• Regular team-building days and activities.
• A supportive, friendly and passionate team.
• A collaborative environment where your ideas and development are valued. Ready for Your Next Step? If this sounds like the right next step for you, apply now to find out more about the opportunity.