Receptionist

x1 post-18 hours x1 post 12 hours To act as the first point of contact visitors to the Hospital providing a comprehensive reception function. Provide a welcoming approach when meeting and greeting patients and visitors who attend the site. Display a polite and proficient telephone manner when receiving and directing telephone calls. Able to deal with any contentious and sensitive issues in the appropriate manner. The job role will be in the Main Reception of one of three acute hospitals within the Trust to provide a friendly and efficient service to all patients and visitors who attend the site Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We Have Four Primary Goals

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About The University Hospitals Of Leicester NHS Trust http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ For further details / informal visits contact: Name: Muhammed Casoojee Job title: Deputy Customer Service Centre Email address: M.Casoojee@nhs.net Telephone number: 07484015491