ICT Digital Delivery Manager

Salary: £64,650 rising to £72,972 per annum + Excellent Benefits including Government Pension Location: Hybrid working or location of the job Closing Date: Midday 15/10/26 Add any allowances here. About the role: Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations. This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands. What you'll be responsible for You will lead multidisciplinary teams and suppliers across key infrastructure domains:

• Hosting & Cloud Platforms
• Data centres, hybrid cloud environments, storage, backup, and resilience
• Networks & Connectivity
• LAN/WAN, remote access, telephony, and mission-critical connectivity
• Communications
• Airwave services and transition to the Emergency Services Network (ESN)
• Cyber & Technical Security
• Infrastructure security, vulnerability management, and remediation You will:
• Own infrastructure service performance, availability, and continuous improvement
• Lead supplier and partner relationships, including strategic partners such as BT
• Manage contracts, SLAs, and commercial performance
• Drive modernisation of infrastructure across hybrid and cloud environments
• Collaborate with Digital, Innovation, and operational stakeholders What we're looking for You are a proven infrastructure leader who combines technical depth with strategic leadership. You will bring:
• Extensive experience managing enterprise-scale IT infrastructure environments
• Strong knowledge of cloud, networks, hosting, and security domains
• Experience managing suppliers, contracts, and outsourced services
• A track record of delivering resilient, high-availability services
• Excellent stakeholder engagement and influencing skills
• The ability to lead teams through change and transformation Why join us?
• Make a direct impact on public safety and frontline policing
• Lead complex, large-scale infrastructure supporting critical services
• Work in a collaborative, multi-force environment
• Be part of a team driving digital and infrastructure transformation Want to know more about this role? Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact: Hiring Line Manager: Mark CHIVERS - Chief Technology Officer Email Address: Mark.CHIVERS@devonandcornwall.pnn.police.uk PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn. What you get if you join us: If you work for us, you will get access to:
• A competitive salary with yearly increments.
• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time employees).
• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
• Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
• Company sick pay.
• Competitive local government pension scheme.
• Job related equipment, as required.
• Free onsite parking at many police sites throughout the counties.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
• Development and training opportunities.
• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.