Operations Manager

Shift/Operations Manager - Logistics We're recruiting on behalf of a rapidly growing, technology-led logistics business that is transforming how parcels move through the e-commerce delivery network. The company is looking for a hands-on Shift Manager to lead sortation operations at its London site. You'll take ownership of a busy shift, manage a frontline operational team and ensure targets for safety, productivity, quality and service are consistently achieved. What you'll be doing:

• Overseeing parcel-sortation operations throughout your shift
• Leading, motivating and coaching a team of site operatives
• Allocating people and resources according to operational demand
• Supporting recruitment, onboarding and training
• Maintaining and improving health and safety standards
• Monitoring performance data and addressing operational issues
• Identifying opportunities to improve efficiency and service quality
• Collaborating with site leadership and other internal teams What we're looking for:
• Leadership experience within warehousing, logistics, distribution, fulfilment, parcel delivery, manufacturing or a similar fast-paced environment
• Experience managing operational KPIs and performance targets
• Strong communication and team-building skills
• The ability to make calm, practical decisions under pressure
• Confidence using data to identify problems and improve performance
• A positive, hands-on leadership style
• Flexibility to work an agreed day or night-shift pattern What's on offer:
• Competitive salary and equity package
• Private health and dental coverage
• 25 days' holiday
• Enhanced parental leave
• Gym and cycle-to-work benefits
• Additional workplace perks
• The opportunity to join a high-growth business and make a visible operational impact The hiring process consists of three interviews, with a decision expected within 48 hours of the final stage.