Account Manager

The Opportunity

• Join a growing B2B commercial services business, managing a portfolio of clients and taking ownership of retention, client satisfaction and commercial growth.
• 5 days per week in the city centre, working closely with the wider team in a collaborative, fast-paced environment.
• Take ownership of a commercially valuable portfolio, with a clear Account Manager → Senior Account Manager progression path. What You'll Be Doing
• Own a portfolio of client accounts, building strong relationships and leading retention and renewal conversations.
• Run regular client reviews, using performance data and reporting to demonstrate value, identify opportunities and shape account plans.
• Identify opportunities for upselling and account growth, while coordinating internal delivery teams and proactively managing client issues and escalations. What We're Looking For
• 1–2+ years' experience in Account Management, ideally managing a portfolio of B2B clients with responsibility for retention, renewals and account growth.
• Strong commercial mindset, with the ability to understand client metrics, communicate value and confidently lead commercial conversations.
• Excellent relationship-builder who is organised, proactive and comfortable taking ownership of client accounts from day-to-day management through to renewal. Desirable Experience
• Previous experience within a similar B2B commercial services, lead generation, sales or marketing environment.
• Experience managing accounts where client retention, delivery performance and upselling are key measures of success.
• Experience with Salesforce, account planning, client reporting and using data to influence commercial decisions. Why Join?
• £30,000–£35,000 base + uncapped commission, with realistic first-year commission of £5,000–£10,000.
• Clear AM → Senior AM progression, with dedicated sales and account management training and coaching.
• Join a supportive, informal team where you'll have genuine ownership of your accounts and the opportunity to develop commercially valuable client relationships.