Administration Assistant

A well-established and highly regarded financial services firm based in Medway is seeking an experienced Administrator to join its growing team. The business has built a strong reputation for delivering excellent client service and offers a supportive, professional working environment where employees are encouraged to develop their skills and build a long-term career.

The Role

As an Administrator, you will provide essential administrative support to the wider team, helping to ensure the smooth day-to-day running of the office. This is a varied position that will involve managing documentation, maintaining accurate records, coordinating communications and supporting colleagues with a range of administrative tasks.

This role would suit a highly organised individual who enjoys working in a fast-paced office environment and takes pride in delivering accurate, efficient support.

Key Responsibilities

• Managing and maintaining accurate client and company records

• Processing paperwork and updating internal databases and CRM systems

• Preparing correspondence, documents and reports as required

• Handling incoming calls, emails and general enquiries professionally

• Liaising with clients and third-party organisations to obtain information and resolve queries

• Scheduling meetings, appointments and diary arrangements where required

• Monitoring documentation to ensure records remain accurate and compliant

• Providing general administrative support to managers and the wider team

Skills & Experience Required

• Previous administration experience within an office environment

• Strong organisational skills and excellent attention to detail

• Confident using Microsoft Office and CRM/database systems

• Excellent written and verbal communication skills

• Ability to manage multiple tasks and prioritise workloads effectively

• Professional, proactive and team-focused approach to work

This version will attract a wider pool of experienced administrators whilst still appealing to candidates with financial services experience.