Security Concierge

Job Title: Security Concierge Location: Hyde Park Contracted Hours: 12 hour shifts, four on, four off, days, nights and weekends. Pay Rate - £16.99 per hour In return as our Security Concierge, we offer the below salary and ben

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform Responsibilities:
• To provide first line security for a unique, high profile residential property near Hyde Park.
• Working in tandem with several stakeholders, ensuring a seamless operation across the building whilstmaintaining a secure environment.
• Be communicable and engaging with the ability to adapt your style to suit each stakeholder interaction.
• Be flexible and adaptable to all tasks or challenges, working in partnership with other service lines within the property.
• Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated.
• Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
• Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount.
• Monitoring and use of the physical security arrangements, including access control, CCTV and alarm systems in situ.
• To complete any and all paperwork, including but not limited to a DOB, incident report forms, visitor records and any event bespoke requirements.
• All assignment instructions / operations manual or standard operating procedures, including any client
• led instructions are to be reviewed, understood, and adhered to.
• To complete any other reasonable task as instructed by Unitrust management or a client representative.
• To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner.
• To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach.
• Be prepared to manage a wide variety and diversity of scenarios, people, and challenges.
• Assist in the induction, development, or ongoing training of new team members across the disciplines where appropriate.
• Act in accordance with company policies and procedures and our code of conduct Essential Skills:
• Valid SIA license - SG/DS or CP.
• Excellent oral, written communication skills, interpersonal skills, and confidence
• Fluency in English and French would be beneficial but not essential.
• Exceptional customer service skills
• Reliable, trustworthy, and punctual
• Physically able to conduct all responsibilities associated with the roles documented
• Computer literate and confident with the use of Microsoft Office programmes
• Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment ◼ Flexibility regarding working practices, hours and responsibilities.