Concession Store Manager - Northampton

Employer Leisure Lakes Bikes Job reference 35694Emp Location Northampton, Northamptonshire Salary range £29,500–£31,500 Salary DOE Job added 28 September 26 Final date for applications n/a

Who we are: We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UK's leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country. We offer an extensive range of mountain bikes, road bikes, and e-bikes from the world's leading brands, alongside clothing, accessories, and equipment. Our expert workshop teams provide professional servicing and repairs, ensuring we support our customers at every stage of their cycling journey. Passionate about cycling and committed to excellence, we're always looking for enthusiastic individuals to join our growing team and help deliver the outstanding experience our customers have come to expect. Join the Team at Leisure Lakes Bikes – Northampton Are you passionate about cycling and ready to take the next step in your retail management career? We are looking for an experienced and motivated Store Manager to lead the team. This is an exciting opportunity to play a key role in developing one of our concession locations, driving sales performance, delivering exceptional customer service, and creating a positive and engaging environment for both customers and colleagues. The Role As Store Manager, you will be responsible for the day-to-day operation of the store, ensuring high standards of customer service, commercial performance, and team development. Your Responsibilities Will Include

• Leading, motivating, and developing the team
• Driving sales and achieving performance targets
• Delivering outstanding customer service and product expertise
• Managing stock levels, merchandising, and product availability
• Overseeing workshop bookings and service standards
• Maintaining excellent relationships with the accounts office, management and colleagues
• Recruiting, training, and coaching team members
• Ensuring company policies and procedures are followed
• Managing rotas, staffing levels, and day-to-day operations
• Monitoring key performance indicators and implementing action plans where required Skills/Experience Required What We're Looking For We Are Seeking An Individual Who Is
• Passionate about cycling and the cycling industry
• An experienced retail manager or supervisor with proven leadership skills
• Commercially aware with a track record of achieving sales targets
• Customer-focused and committed to delivering exceptional service
• Organised, proactive, and able to manage multiple priorities
• Computer literate and confident using retail systems
• An effective communicator with strong interpersonal skills Previous experience within the cycling industry would be advantageous, although strong retail management experience from a similar environment will also be considered. What We Offer
• Competitive salary ranging from £29,500 – £31,500 dependent on experience
• Performance-related bonus opportunities
• 28 days' paid holiday per year
• Generous staff discounts
• Access to our Cycle to Work scheme
• Ongoing training and development opportunities
• The opportunity to work with some of the world's leading cycling brands Working Hours Our stores operate between five and seven days per week, depending on location, with trading hours typically ranging from 9:00am to 8:00pm. Successful candidates must be flexible and available to work across these operating hours with split shifts where necessary, including weekends and peak trading periods. How To Apply Please send your CV and a brief cover letter to: careers@leisurelakesbikes.com Apply now Apply for "Concession Store Manager - Northampton" Job First name * Last name * Email address * Telephone * Tick the box to sign up for the latest news, advice and industry jobs from The Cycling Experts, straight to your email inbox. Your CV Upload a document or PDF from your device Upload a file OR Upload a document or PDF from your Dropbox account Dropbox CV Your cover note A cover note is specifically written with the job you're applying for in mind - allowing you to highlight certain areas you think would make you right for the role. Upload a document or PDF from your device Upload a file OR Upload a document or PDF from your Dropbox account Dropbox cover note OR Write a cover note