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JAC Recruitment

Industry: Publishing / Japanese Media & Distribution Position: Operations Manager Employment Type: Permanent Salary: £25,000 - £35,000 per annum (depending on experience) Location: London Working Arrangements: 3 - 5 days per week, shift based, hours negotiable Probation Period: 6 Months Responsibilities

  • Oversee warehouse operations end-to-end: goods receiving, inspection, inventory control, and process improvement
  • Supervise picking, packing, and dispatch for online and wholesale orders
  • Manage product data and inventory systems, using Excel and internal tools
  • Run and improve e-commerce operations: product listings, updates, and platform administration
  • Identify and help implement IT tools/systems to improve operational efficiency
  • Handle customer and client email communication
  • Coordinate day-to-day work and provide light-touch management for warehouse/office staff Requirements
  • Strong English communication skills, including email correspondence (required)
  • Strong IT skills — required, not just a plus: Advanced Excel, e-commerce/CMS administration, and inventory or warehouse management systems
  • Prior experience managing or improving warehouse/operational processes (preferred)
  • A genuine self-starter who spots problems and proposes new ways of doing things, rather than waiting to be told (required)
  • Reliable, detail-oriented, and able to lead/coordinate a small team
  • Japanese language skills are a plus
  • Must hold a valid UK work visa

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