Amazon Connect Lead Developer

About Us: AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact. With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results. About the Role: Job Title: Amazon Connect Lead Developer Location : Havant UK Hybrid Role Type: InsideIR35 Contract Description: The ideal candidate must possess strong Amazon Connect expertise. While experience in AWS backend development is desirable, it is not mandatory. Mandatory Skills:

1. Amazon Connect

• Hands-on experience in Amazon Connect instance setup and configuration.
• Strong expertise in designing, developing, and deploying contact flows.
• Experience with end-to-end implementation and deployment of Amazon Connect customer journeys.
• Ability to troubleshoot, optimize, and support Amazon Connect solutions in production environments.

2. AWS Lex

• Hands-on experience in designing and developing complex AWS Lex bots for customer-facing chat channels.
• Strong understanding of conversational AI, intent management, slot handling, and bot integrations.
• Experience integrating Lex bots with Amazon Connect and other AWS services.

3. AWS Lambda

• Good understanding of AWS Lambda development and deployment.
• Some Experience creating Lambda functions and configuring environment variables.
• Familiarity with integrating Lambda functions with Amazon Connect, Lex, and other AWS services.
• Basic knowledge of troubleshooting and maintaining serverless applications.