APAC Director – Independent CHLITINA Franchise Operations We are seeking an experienced APAC Director to lead the regional operations of our independently owned CHLITINA authorized franchise business across Mainland China, Hong Kong and Singapore. This is not a CHLITINA corporate headquarters position. The role represents the investor's independently owned franchise portfolio, currently consisting of approximately 24 locations and 500+ employees across the region. The APAC Director will report directly to the Investor and serve as the senior executive responsible for the overall performance, operational management and long-term development of the business. Key Responsibilities
- Lead overall business strategy and regional operations across Mainland China, Hong Kong and Singapore.
- Take ownership of regional P&L, budgeting, financial performance and profitability.
- Oversee multi-location operations and ensure consistent standards across all markets.
- Lead and develop senior management teams, regional managers and functional leaders.
- Drive revenue growth, cost efficiency, operational improvement and sustainable expansion.
- Establish and continuously improve SOPs, management systems and performance frameworks.
- Oversee customer experience, service quality, sales performance and commercial execution.
- Work closely with Finance, HR, Operations, Supply Chain and other functional teams.
- Evaluate new market opportunities, new store development and future expansion plans.
- Provide regular business reviews, performance analysis and strategic recommendations directly to the Investor.
- Support the long-term development of the business beyond the existing franchise model, including future brand and business diversification. Candidate Profile
- 10+ years of management experience with substantial senior leadership exposure.
- Strong background in multi-site, regional or cross-border operations.
- Commercial and operational leadership experience with direct P&L responsibility.
- Experience in beauty, wellness, luxury retail, consumer services, hospitality or other customer-facing industries preferred.
- Proven ability to lead large and cross-functional teams.
- Strong understanding of Mainland China and APAC markets.
- Good financial, operational and commercial judgment.
- Comfortable working in an entrepreneurial and investor-led environment.
- Strong communication, decision-making and problem-solving skills.
- Fluent Chinese and English. Location: Hong Kong / Regional Travel Required Reporting Line: Directly to Investor
- We are looking for someone who can combine strategy with hands-on execution, and who is capable of building and leading the business for long-term regional growth.
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