Performance and Standards Officer

Full-time (37 hours) – Permanent Grade C1 - £35,570 - £38,510 per annum North Kesteven District Council is seeking an enthusiastic professional to join the Housing, Property and Customer Services division. The Council as a landlord must demonstrate its compliance with the regulatory framework for social housing and performance within the service. This role focuses on an evidence-based approach to that regulatory assurance along with data validation, performance analysis, with good practice research and application. Job Requirements:

• Degree in a relevant discipline or equivalent in a Housing professional qualification (Desirable)
• Excellent data analysis, report writing and project management skills
• Experience within a local authority or social housing, ideally in an assurance, compliance, or performance based role
• Understanding of the regulatory environment for social housing Key Responsibilities:
• Identifying, implementing & coordinating assurance activities and working closely with colleagues on improvement plans
• Performance data - collation, validation, analysis and reporting
• Statutory data returns – coordination, adhering to requirements and deadlines
• Policy & Procedure management – undertaking document reviews and compliance checks
• Surveys – analysing results to measure service delivery and identify improvement
• Presentation – reports, presentations, customer facing documents, analysis to ensure tenants, members and stakeholders are informed and able to make informed judgements Key Attributes:
• Ability to interpret and communicate complex information
• Excellent research & analytic skills, desirable knowledge of Microsoft systems (PowerBi) and housing management software
• Self-motivated, confident & highly organised
• Flexible, with a positive approach You will be required to apply high levels of focus and adaptability when carrying out this role, to support the delivery of robust regulatory assurance at a technical level. Able to show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district, particularly importance to tenants being informed and valued. If you feel you have what it takes to deliver a range of activities concurrently and enjoy variety, this could be the role for you. If you would like an informal chat about this post, please call Kate Russell, Performance and Standards Team Leader on 01529 414155 To complete an application form and further details, please visit our website www.n-kesteven.gov.uk/jobs. We will not be accepting applications via the Apply Now button on LinkedIn. The closing date for all applications is 25 October 2026. The interview date will be 4 November 2026