Payments Performance and Optimisation Specialist

Payments Performance & Optimisation Specialist The Role A new opportunity to improve payment performance, strengthen controls and deliver better customer outcomes within a high-volume payments environment. Working with Finance, Technology, Product, Fraud and external payment partners, you will monitor payment performance, analyse transaction data and drive operational improvements. Key Responsibilities

• Monitor payment performance, controls and issues, escalating risks and deterioration.
• Analyse payment data to identify trends, issues and improvement opportunities.
• Investigate payment and operational issues and coordinate resolution.
• Support payment platform changes, testing, reconciliation and implementation.
• Support compliance with relevant regulatory, payment scheme and PCI requirements.
• Provide payments expertise across business and technology teams. What You'll Bring
• Experience in customer or merchant payments within a high-volume environment.
• Good understanding of payment processing, settlement and reconciliation.
• Knowledge of cards, Direct Debit, bank payments and/or digital wallets.
• Strong analytical and problem-solving skills.
• Understanding of payment risk, fraud and operational controls.
• Experience working with payment providers, gateways or technology teams.
• Strong communication and stakeholder management skills. Desirable
• Stripe experience, including Dashboard, Radar or Sigma.
• Knowledge of payment optimisation and fraud monitoring.
• Experience with APIs and payment integrations.
• Power BI, SQL, Python or similar data analysis skills.
• Knowledge of PCI DSS, card schemes and BACS.