Performance Manager - Data and Digital

Performance Manager – Digital & Online Proposition £45,000–£50,000 + Defined 27% Benefit Pension & Excellent Benefits Permanent | Hybrid – London | 3 Days Onsite per Week We are partnering with a large global education technology organisation operating across 100+ countries, generating more than £600m in annual revenue and engaging with over 2.5 million users globally. The organisation is investing significantly in its digital learning and workplace proposition and is looking for a commercially minded Performance Manager to turn complex data into actionable insight that drives growth, customer engagement, pricing, investment and profitability. My client is seeking a Performance Manager with a strong background in SQL, Power BI, Tableau or Looker who has commercial experience working within EdTech, SaaS, subscriptions or another data-rich digital environment. The Role Working across Product, Marketing, Sales, Finance, Operations and Data, you will:

• Define and monitor commercial and product performance KPIs
• Analyse customer, product, marketing and financial data to identify growth opportunities
• Develop dashboards and reporting for senior leadership
• Analyse customer acquisition, engagement, retention and profitability
• Support pricing strategy, forecasting, ROI and investment cases
• Identify trends, risks and opportunities across digital products and customer journeys
• Translate complex analysis into clear commercial recommendations
• Help leadership determine where to invest, prioritise and improve
• Support the continued development of the organisation's data and performance capabilities What We're Looking For
• Experience within EdTech, SaaS, subscriptions or another data-rich digital environment
• Strong background in BI, Data Analysis, Commercial Analysis or Performance Analysis
• Experience analysing digital products, services or customer journeys
• Strong quantitative and commercial analytical skills
• Experience with SQL, Excel and BI/visualisation tools such as Power BI, Tableau or Looker
• Ability to turn complex datasets into clear, actionable business insight
• Strong stakeholder management and communication skills
• Experience working across Product, Sales, Marketing or Finance functions
• GA4 experience would be advantageous Package & Benefits £45,000–£50,000 – Pay Band 8, dependent on experience, plus:
• Generous defined benefit pension
• 32 days' annual leave in addition to statutory holidays
• Additional half-day leave on Christmas Eve
• Flexible working and wellbeing policies
• Enhanced family-friendly benefits
• Enhanced maternity and paternity benefits
• Childcare vouchers
• Season ticket loans
• Cycle to Work scheme
• Employee Assistance Programme This is a highly visible role within a major international organisation, offering the opportunity to use data not simply to report on performance, but to directly influence product strategy, commercial growth, pricing and investment decisions across a global digital portfolio.