Research Project

Company Description: Lead Design Organisation (LDO) focuses on solving constraints in infrastructure use to create stress-free experiences for all end users. The organisation designs and evaluates systems that support both daily and occasional commuters, ensuring they are equally considered and supported. LDO's work emphasises user-centred research, practical problem-solving, and improvements in accessibility and reliability. Team members collaborate across disciplines to better understand how people interact with infrastructure and to propose meaningful, scalable improvements. Role Description: This is a remote Research Project role. The role involves planning and executing research activities focused on infrastructure contracts. Tasks include gathering and analysing qualitative and quantitative data, mapping contract strategies for alliancing and collaboration frameworks, identifying constraints and pain points, and documenting findings in clear reports and presentations. The role also includes collaborating with design and engineering teams, contributing to solution ideation, and supporting the development of prototypes or recommendations based on research insights. Qualifications

• Ability to conduct user-centred research, including interviews, surveys, observations, and data analysis.
• Skills in organising and synthesising research findings into clear insights, reports, and visual presentations.
• Experience collaborating with cross-functional teams, including design, engineering, and operations.
• Strong written and verbal communication skills, with the ability to explain complex concepts in accessible language.
• Comfort working independently in a remote environment, managing time and multiple tasks effectively.
• Background in fields such as collaboration-centred contract design, in transport, sociology, or related disciplines is beneficial.
• Familiarity with basic statistical methods or research tools (e.g., spreadsheets, survey platforms, collaboration tools) is an advantage.
• Demonstrated interest in improving infrastructure, accessibility, and commuter experiences.