Product Technical Specialist

Job Introduction Product Technical Specialist Manage your workload in a very fast-paced demanding studio environment to produce informative and accurate and informative product attributes that best inform the Selfridges customer, writing details across Fashion and other categories, such as Accessories, Home & Tech, Food & Drink, Toys, Beauty. Ensuring smooth workflow processes and helping to build the Selfridges reputation as an authoritative retail destination. Meeting daily deadlines and KPIs alongside seasonal launches within a reactive and ever-changing environment. Within the Online Photostudio department, the PTS team plays a key role in delivering our product offering to our online customer and is integral to the smooth running of our fast-paced e-commerce studio, working alongside Digital Operations, Styling, Photography, Product Handling, Production and more, this role requires a strong ability to communicate, work efficiently, effectively and collaboratively. Role Responsibility

• Continue to build the Selfridges reputation as an authoritative retail destination through informative product details that are accurate to size and product attributes, writing up to 65 technical bullet-point descriptions daily.
• Measuring product, identifying fabric compositions, understanding, and having a genuine interest in garment construction.
• Dissecting information from Excel sheets and formatting to our house style.
• Good understanding of SEO and how to use this effectively to maximise revenue.
• Work closely with the Stylists, Prep Stylists, and wider Photostudio team to effectively communicate and fulfil your role.
• Work closely with the in-house copy and freelance copy teams, communicating effectively and reacting to change requests and updates.
• Liaise with the wider Digital Operations team when required to rectify data and/or imagery issues in a timely manner.
• Work with Brand Specialists and stylists to ensure focussed, consistent copy that highlights unique selling points to provide the very best customer experience.
• Manage your own time, prioritising workload where required to meet deadlines in a very fast-paced studio environment. The Ideal Candidate Skills / Experience Experience in a similiar role
• Great English language and grammar skills
• Impeccable attention to detail
• Experience working at pace, as part of a high standards team, managing workload to timelines
• Experience in an e-commerce retail/studio environment
• Excellent writing skills
• Understanding of how to research effectively
• Knowledge/awareness of SEO
• Strong communication skills
• Self-motivated with good problem-solving skills
• A background within fashion/textiles and/or copy
• Experienced in using Content Management Systems
• Literate in the following – Microsoft Word, Excel Selfridges