Water Efficiency Advisor

Job Requisition Number 9212 Work Type Permanent Job Function Operational Salary Range £26,200-£28,883 Base Ty Tywi Closing Date Sunday 11th October 2026 at 23:59 What you'll be responsible for

• You will deliver our Water Efficiency Programme of offerings, this includes but is not limited to Water Efficiency Home Visits; Water Efficiency visits at Schools and other educational / public buildings
• Stakeholder engagement / education on Water Efficiency
• Represent Welsh Water in the community (ad-hoc), to promote Water Efficiency as well as other Welsh Water support schemes.
• Reporting on your delivery outputs through SAP.
• Install basic water efficiency products within customer properties (hose guns, shower heads).
• Develop new ways of educating and engaging our customer base around Water Efficiency.
• Support where required our Private Leakage workstream and/or Cartref programme.
• Support the Customer Field Operations, to engage and support with industry wide collaboration works including OFWAT Innovation competitions.
• Undertaking any other duties as required to meet the needs of the business. About You
• A proven track record in providing excellent customer service
• Enthusiastic about putting our customers first every day
• Enthusiastic, self-motivated, have an eye for detail, and be able to demonstrate excellent organisational skills
• The ability to work to defined deadlines and prioritise workload in order to meet those deadlines
• Environmental awareness, particularly around our Water Resource challenges, and Water Efficiency drivers Good to know
• Company van provided
• Interviews to be held week commencing 5th October 2026
• Working hours will be 8am-4pm.
• The role will cover Swansea and all of West Wales
• If you would like further information on this role, please contact scott.hood3@dwrcymru.com Benefits Who we are Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019.