Administrator

Battersea & Nine Elms Job Title: Office Coordinator Location: Battersea Hours: Monday to Friday 09:00 - 18:00 Salary: £29,000 - £32,000 Per Annum Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If you're eager to make an impact in the thriving world of property, we want to hear from you! Overview of Key Duties: Administrative Support

• Document Management: Handle documentation related to property sales, including listings and pre offer information.
• Data Entry: Update and maintain databases with property details, client information, and transaction records.
• Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
• Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses. Customer Service
• Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
• Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels. Sales Support
• Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
• Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
• Reporting: Generate and distribute sales performance reports to the management team. Operational Tasks
• Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
• Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
• Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies. Technology and Tools
• CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
• Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.