Branch Assistant

Branch Assistant – Huws Gray Northwich - Be the Friendly Face. Offer Practical Advice. Support Every Build. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in! We count on our Branch Assistants to build great relationships with our customers and suppliers, all while helping the branch grow its sales and profit. When you're working in one of our branches, you're part of a team that's all about pitching in, giving brilliant customer service and getting the job done together. What You'll Be Doing

• Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience - maintaining well-stocked, inviting displays
• Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind - and there's no judgment in asking. What You'll Bring We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we'll provide the training and support to help you succeed. What's In It For You We believe great work should be recognised and rewarded. Here's what you can expect:
• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. If you need any adjustments to support you through the application or interview process, please let us know. INDSAL