Solar Operations Coordinator

Solar Operations Coordinator (Domestic) Hours: 37.5 paid hours per week, scheduled between 08:00 and 18:00 Reports to: SME Lead – Domestic and Electrical Location: Hybrid - Ecovision, Quedgeley, Gloucester Salary: Up to £30,000.00 per annum depending on experience Ready to help power the future of solar? Join Ecovision as a Solar Operations Coordinator and help keep domestic solar services running smoothly across the UK. You'll be the link between customers, engineers, subcontractors, and internal teams, making sure visits are booked, workflows progress, and customers receive a clear, professional service. About Ecovision Ecovision is a growing renewable energy business delivering solar PV services across mainland UK. We manage more than 19,000 installations and support investors, councils, housing associations, and customers to get more from renewable energy. What's in it for you?

• 25 days' holiday, your birthday off, and extra leave for length of service
• Hybrid and flexible working
• Pension up to 5%, company sick pay, death in service cover, and EAP
• Enhanced family leave, long service awards, and bike to work scheme
• Career development, progression support, and regular team socials What you'll do
• Book domestic solar and electrical site visits, keeping customers informed from start to finish.
• Coordinate engineers, subcontractors, equipment providers, and internal teams to keep work moving.
• Manage key workflows including warranty claims, stock dispatch, billing checks, WIP, Legal administration.
• Handle customer queries across phone, email, and written channels with confidence and professionalism.
• Support outbound campaigns, service appointments, KPIs, and operational targets.
• Keep records accurate and up to date in Salesforce and internal systems.
• Spot issues early, escalate where needed, and help improve the way we work. What we're looking for
• Experience in customer support, scheduling, operations, or a service-focused role
• Strong communication skills and a confident, customer-first approach
• Excellent organisation, attention to detail, and the ability to juggle priorities
• A proactive, problem-solving mindset, commercial awareness
• CRM experience is helpful; Salesforce or renewables experience is a bonus
• A desire to succeed and grow with the business Why Ecovision? You'll join a supportive, ambitious team in a growing sector with real purpose. If you enjoy solving problems, keeping things organised, and making customers feel looked after, this is a great opportunity to grow your career in renewable energy. Apply today and help us deliver outstanding solar services across the UK.

We are happy to provide accessibility accommodations for applicants where required. If you are interested in applying for employment with us and need reasonable adjustments or assistance, please contact our HR Department at hr@ecovision.co.uk. Any offer of employment will be subject to satisfactory references and successful completion of a six-month probation period. How to Apply To apply, please send your CV and covering letter to hr@ecovision.co.uk.