Receptionist

About The Role: Hours: 0700 - 1600 or 1000 - 1900 As a receptionist, your primary role will be to make an excellent first impression by demonstrating a high level of customer care, professionalism, and engagement to all staff and visitors of the building in which you are located. You will be required to perform reception, administration, and telephone / switchboard duties efficiently and effectively, and will be responsible for creating a positive reception experience. Please note that this position requires enhanced national security clearance prior to commencing employment.

• Meet and greet visitors / staff / contractors in a warm, friendly, and courteous manner
• Assist with queries knowledgeably and professionally, escalating where appropriate
• Issue visitor / contractor passes and announce visitors to their host
• Manage the access control system and authorise temporary staff passes when required
• Operate the switchboard / telephones within SLA timelines
• Liaise with landlord
• Phone & Locker Management
• Answer, screen, and forward calls, taking messages when appropriate
• Maintain a tidy reception area and provide an efficient service
• Maintain stock levels of stationery and order supplies as required
• Check, read and action emails on a timely basis
• Carry out administrative tasks
• Adhere to site safety and security procedures What you need:
• Approachable, and professional
• Prompt, reliable, and efficient
• Able to prioritise workload
• Able to work to deadlines
• IT literate – Outlook / Microsoft Office
• Excellent communication skills – verbal / written / telephone
• Excellent customer service skills
• Takes a leading role in own personal development
• Flexible toward the changes / needs of the business
• Understanding of corporate working environment
• Ability to obtain and maintain national security clearance About The Company: About the Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? ✅Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 — we value and motivate our people. 🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. 🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. 📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications! 💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.