Program Manager - Last Mile Delivery

As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on: 1.Process Optimization and Standards Implementation

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
• Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management. 2.Strategic Program Enhancement
• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure. 3.Performance Monitoring & Operational Excellence
• Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe. 4.Cross-Functional Collaboration & Innovation
• Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges. Requirements: Language Requirements: Fluent spoken and written in English More than 5+ years of professional experience in respective field Education: Bachelor's degree or higher Experience in last mile delivery sector, fleet management Proficient in Office software and strong data analysis skills Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment