Customer Service Experience Representative

Customer Service / Experience Representative (Fully Remote, UK) Entry Level £27,000–£31,000 ⚡ Fast-Track Your Application: Click "Apply on Company Website" to submit your CV. Our system auto-parses your resume so you can complete your application in 20–25 seconds and instantly unlock access to similar active UK graduate jobs! Overview CV-BRIDGE LTD is looking for a friendly, proactive, and customer-focused Customer Experience Representative to join a fully remote UK-based team. This entry-level opportunity is ideal for someone with excellent communication and relationship-building skills who enjoys helping customers, resolving queries, and creating a positive experience across every interaction. Job Snapshot 🎯 Job Functions: Customer Service | Sales | Administrative 🏷️ Category: Customer Services 📍 Location: United Kingdom 🏠 Workplace: Remote 💼 Job Type: Permanent ⏰ Employment: Full-Time 🎓 Experience: Entry Level 📊 Salary: £27,000–£31,000 per annum Key Responsibilities

• Respond to customer enquiries through email, chat, phone, and digital support channels
• Provide clear, helpful, and professional information about products and services
• Resolve routine customer queries and escalate more complex issues when required
• Support customers throughout their journey and help maintain a positive overall experience
• Maintain accurate records of customer interactions, feedback, and outcomes
• Follow up with customers to ensure queries are resolved effectively
• Work closely with internal teams to address customer needs and improve service delivery
• Identify opportunities to strengthen customer satisfaction and engagement Requirements
• Excellent written and verbal communication skills in English
• Strong customer service and interpersonal abilities
• Friendly, professional, and customer-focused approach
• Good problem-solving and listening skills
• Strong organization and time-management abilities
• Comfortable using email, CRM platforms, online systems, and digital tools
• Ability to work independently and remain productive in a fully remote environment
• Previous customer service, sales, retail, hospitality, or support experience is beneficial but not required What We Offer
• Competitive £27,000–£31,000 annual salary
• Permanent, full-time position
• Fully remote working arrangement within the UK
• Structured onboarding and role-specific training
• Ongoing professional development and support
• Clear opportunities for career progression
• Supportive and collaborative remote working environment How to Apply Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.