Service Support Assistant

Location: Leicestershire

Hours: 37 hours per week

Contract: Maternity Cover, up to 12 months

Start: ASAP

Working Pattern: Hybrid, with 1-2 days per week office-based

We are looking for an organised and proactive Administrator to join a busy Business Support Team supporting the Leicestershire Educational Psychology Service and Specialist Teaching Service.

This is a varied administrative role supporting a large team of teachers, practitioners, educational psychologists and managers.

Key Responsibilities

• Managing shared inboxes and responding to enquiries
• Handling telephone calls and providing excellent customer service
• Inputting and maintaining information on databases
• Producing letters, spreadsheets, leaflets and PowerPoint presentations
• Supporting training sessions, workshops and events
• Data maintenance and basic analysis
• Supporting invoicing, purchase orders and budget administration
• General office duties including post and photocopying
• Providing day-to-day administrative support to colleagues

About You

We are looking for someone with:

• Good Microsoft Word, Excel and Outlook skills
• Confidence using databases and electronic systems
• Strong administration and organisational skills
• Excellent telephone and customer service skills
• Experience managing multiple inboxes and priorities
• Good attention to detail
• The ability to use your own initiative and work independently
• A positive, flexible and helpful approach

This is a great opportunity for an experienced Administrator looking for a varied role within a busy professional service.

Candidates who are available immediately or at short notice are encouraged to apply.