Reception

Estates & Facilities Assistant

📍 New Cross, London | Part-Time (17.5 hours per week) |

Looking for a role where no two days are the same?

We're recruiting for a customer-focused Estates & Facilities Assistant to join a busy and welcoming organisation within the education sector. This is a fantastic opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service.

Interest

As the first point of contact for staff, students, visitors and contractors, you'll play a key role in ensuring the smooth day-to-day running of the Estates & Facilities function.

Your responsibilities will include:

• Managing maintenance and facilities requests via phone, email and online systems
• Providing professional reception and helpdesk support
• Coordinating deliveries, post and visitor enquiries
• Communicating with internal teams to ensure issues are resolved efficiently
• Monitoring and escalating maintenance and facilities queries where required
• Supporting a safe, organised and customer-focused environment

We're keen to hear from candidates who have:

• Experience in a busy customer-facing or administrative role
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational abilities
• Confidence using Microsoft Office and digital systems
• A proactive and solutions-focused approach
• The ability to build positive relationships with a wide range of stakeholders

Experience within facilities, estates, property, maintenance or higher education environments would be advantageous but is not essential.

Apply today or get in touch for a confidential discussion about the opportunity.