Facilities Assistant

Facilities Assistant (Part-Time)

Location: York

Pay: £25,934 FTE so works out £13.85 an hour.

Hours: 18 hours per week (Monday 10-5pm and then Tuesday to Thursday, 1pm - 5pm) 21.6 hours a week

Contract: Fixed Term Contract - 9 Months

Start Date: ASAP

We are looking for a proactive and organised Facilities Assistant to join a busy Facilities Management team on a 9 month Fixed Term contract. This is a varied, customer-facing role where you will help ensure the office environment is safe, clean, well-maintained and welcoming for colleagues and visitors.

The Role

Key responsibilities will include:

• Acting as the first point of contact for colleagues, visitors and contractors.
• Carrying out reception and switchboard duties.
• Ensuring meeting rooms are prepared, stocked and ready for use.
• Managing incoming and outgoing post and arranging couriers.
• Conducting regular site checks to maintain high standards across the office.
• Reporting and coordinating maintenance issues with relevant stakeholders.
• Issuing security passes and keys in line with site procedures.
• Supporting health and safety activities, including routine safety checks and incident reporting.
• Assisting with purchase orders and monitoring contractor performance.
• Providing excellent customer service and responding promptly to requests.

About You

To be successful in this role, you will have:

• Previous experience in a facilities, administration or customer service environment.
• Strong communication and interpersonal skills.
• Good IT skills, including Microsoft Word and Excel.
• Excellent organisational skills and the ability to prioritise workloads.
• A positive, flexible and proactive approach to work.
• The ability to work effectively both independently and as part of a team.

Desirable

Experience or willingness to undertake training in areas such as:

• First Aid
• Fire Warden duties
• Health & Safety
• Contractor Management
• Risk Assessments

This is an excellent opportunity for someone who enjoys a hands-on role, takes pride in delivering great service, and can help maintain a safe and efficient workplace