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Ellis James Partners

Client Proposition Manager South Coast (Hybrid) | £60,000-£80,000+ Most wealth management firms focus on growth. Few create a role dedicated to defining the client experience. We're supporting a leading St. James's Place practice in the appointment of a newly created Client Proposition Manager to help shape the next stage of its growth. This is a strategic leadership role with responsibility for designing the client proposition, enhancing the use of Salesforce, developing sector-focused propositions, and helping create a client experience that differentiates the business in a competitive market. This is an opportunity to build rather than inherit. The Role You'll work closely with the directors and adviser team to:

  • Design and implement the client proposition
  • Develop client segmentation and service models
  • Lead Salesforce strategy and utilisation
  • Create propositions for target client sectors
  • Improve the end-to-end client journey
  • Support the firm's long-term growth strategy About You We're interested in speaking with individuals who have experience in:
  • Proposition Management
  • Client Experience
  • Customer Strategy
  • CRM / Salesforce Transformation
  • Wealth Management Leadership You'll ideally bring:
  • Experience developing propositions or customer journeys
  • Strong Salesforce or CRM expertise
  • Commercial and strategic thinking
  • Confidence influencing senior stakeholders
  • A genuine desire to build and drive change Why Join?
  • Senior leadership appointment
  • £1bn wealth management business
  • Newly created strategic role
  • Significant autonomy and influence
  • Hybrid working
  • £60,000-£80,000+ depending on experience For a confidential discussion, please get in touch.

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