Alliance Operations Coordinator

Following the merger of Trustmarque and Ultima, we've created one of the UK's most exciting technology businesses, bringing together over 1,400 talented people and a broad portfolio of cloud, AI, cyber security, digital transformation and managed services capabilities. We're looking for an Alliance Operations Co-ordinator / Support to provide operational and administrative support across our strategic alliance with Microsoft and other key technology vendors. This is a development-focused opportunity suited to someone early in their career, returning to work, or looking to build experience in technology partnerships, sales operations and vendor alliance management. About the Role You'll support partner programme administration, reporting, lead follow-up, marketplace activity, MDF claims and day-to-day alliance operations. Working across alliance, sales, marketing, finance and commercial teams, you'll help keep activity organised, accurate and moving forward. What You'll Be Doing

• Support administration of Microsoft Partner Center and other vendor partner portals, including workflows, records, profile updates and programme requirements.
• Assist with partner programme activity, including designations, incentives, marketplace activity, commercial structures and compliance tracking.
• Co-ordinate lead management, deal registration, follow-up actions and account mapping across internal teams.
• Maintain accurate trackers, spreadsheets and reports covering pipeline, co-sell activity, campaign performance, MDF activity and operational KPIs.
• Support MDF claim submissions, campaign ROI reporting and evidence collation for partner-funded activity.
• Assist Alliance Managers with certification tracking, evidence gathering and operational follow-up.
• Provide day-to-day operational support to the Alliance Lead and wider alliance, sales, marketing, finance and commercial teams. What We're Looking For
• Strong organisational skills and the ability to manage tasks, deadlines and follow-up actions.
• Good attention to detail and a structured, process-focused approach.
• Confident communication skills and the ability to work across different teams.
• Comfort working with data, spreadsheets and basic reporting.
• A willingness to learn about Microsoft programmes, partner operations, marketplace processes and alliance management.
• A positive, proactive and collaborative approach, with confidence to ask questions and seek guidance. Our Values Everything we do is built around three core values: Team – We achieve more together through collaboration, trust and mutual respect. Excellence – We continually strive to deliver exceptional outcomes for our customers, partners and colleagues. Empowerment – We give our people the freedom, support and confidence to make a real impact.