Receptionist

WORKING WITHIN CENTRALISED OPD ADMIN TEAM AS CLERICAL & RECEPTIONIST GREETING PATIENTS FACE TO FACE ANSWERING TELEPHONE MAKING FOLLOW UP APPOINTMENTS DEALING WITH WARD REQUESTS Greeting patients face to face and via the telephone. Dealing with the answerphone and emails. Making follow up appointments. Assisting with ward requests in a timely manner. Liaising with GP's, Consultants, Clinicians, Holme House Prison queries. South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations. Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience. We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development. We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. For further details / informal visits contact: Name: Tracey Anyinsah Job title: Centralised Outpatient Reception Team Lead Email address: tracey.anyinsah1@nhs.net Telephone number: 01642 624488