Operations Associate

Operations Associate Job title: Operations Associate Type: Full-Time (40 hours per week) Reports to: Operations Manager Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c£50,000, depending on experience Start date: ASAP, subject to notice period and references How to apply: Please submit your application by completing our form (https://forms.gle/8HRgxh6dUBzRvSqv9) by noon, Monday 5 October 2026. About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Operations Associate is an entry-level role within our Operations Unit, reporting to the Operations Manager. This is a varied, hands-on position that sits at the heart of how we keep the organisation running smoothly day-to-day. You will provide broad operational and administrative support across IT & systems, office management, compliance administration, events and organisational logistics. You'll be joining a small but growing team, which means genuine variety, real responsibility from day one, and plenty of opportunity to develop your operational skills across a wide range of functions. This is an ideal role for someone who is highly organised, proactive, and eager to learn and who wants to build a foundation in business operations within a mission-driven environment. What you'll do: Device Setup & IT Coordination

• Act as a first point of contact for day-to-day IT needs and support requests from staff, escalating to the Operations Manager or external managed service provider, as appropriate
• Coordinate IT onboarding and offboarding for staff - device setup, software access, and account management
• Maintain the asset register and administer software subscriptions, licence renewals, and vendor communications
• Support the Operations Manager in rolling out IT and cybersecurity policies, including staff guidance on acceptable use and flagging compliance issues Office Administration
• Oversee day-to-day office operations, keeping it well-maintained, stocked, and a productive space for the team
• Manage relationships with facilities suppliers (cleaning, utilities, maintenance) and the building manager
• Handle procurement of office supplies and equipment, seeking value for money and keeping purchase records
• Support desk bookings, meeting room scheduling, and office access/visitor management Events Coordination
• Provide logistical support for internal events, offsites, all-staff meetings and occasional external events — venue booking, catering, and travel
• Assist with scheduling and diary coordination across the operations team and wider leadership as needed General Operations Support
• Contribute to operational improvement projects - research, process documentation, and supporting new systems or tools, including integrating AI into operational processes
• Help new starters be setup for success: preparing induction materials and ensuring a smooth first day, alongside the IT onboarding above
• Support the Operations Manager with compliance administration - tracking policy review schedules, maintaining registers (e.g. data processing, risk), and preparing documents for audits or accreditations
• Any other tasks as reasonably requested by your line manager or Director of Operations Person Specification Essential
• Experience in an administrative, operations, or coordination role. This could include internships, part-time work, or relevant transferable experience
• Highly organised with strong attention to detail and a methodical approach to tasks
• A proactive, can-do attitude - comfortable taking initiative and following through on tasks without being closely supervised
• Good communication skills, both written and verbal, with the ability to work collaboratively across a small team
• Confident hands-on with technology - comfortable setting up hardware, troubleshooting everyday issues, and picking up new tools fast (Google Workspace/Microsoft 365, Asana, Claude, Gemini). No IT background needed, just comfortable opening up a laptop and working through a basic technical problem.
• Discretion and good judgement when handling sensitive information
• A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land
• Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role Desirable
• An interest in or prior exposure to IT/cybersecurity policy implementation
• Familiarity with data protection principles and UK GDPR basics
• Experience in a not-for-profit, research, or similarly mission-driven environment
• Experience supporting events or logistics coordination
• An interest in building a career in operations, with a willingness to take on new challenges as the organisation grows Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. Salary and Benefits c£50,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes:
• 30 days annual leave, plus public holidays;
• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
• £3,000 annual learning and development budget, plus up to five days paid work time;
• £2,000 onboarding grant for equipment and supplies;
• A pension contribution scheme (up to 7% employer-matched contribution);
• Private health insurance;
• Group life insurance;
• Generous parental leave benefits; and
• Paid office lunches twice a week, including Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. How to apply To apply for this role, please submit your CV and answers to questions via this form (https://forms.gle/8HRgxh6dUBzRvSqv9) by noon, Monday, 5 October 2026. Please use your CV and answers to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice. We plan to conduct first round interviews online with selected candidates during the week commencing 12 October 2026. Final interviews will be held in person during the week commencing 19 October 2026 at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via hiring@longtermresilience.org 

We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR. Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please contact us via hiring@longtermresilience.org so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf. Adjustments can be whatever you need them to be, whether that's around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we'll do everything we can to make sure you're getting a fair opportunity to succeed.