Route Performance Measurement Manager

Who We Are Join the SWR and Network Rail Wessex Integrated Business Unit where your work truly matters. The SWR & NR Wessex Integrated Business Unit operates one of the largest and most complex rail networks in Britain. We deliver services across the South of England, supporting customers, communities and businesses. By bringing together train operations and infrastructure under a single leadership team, we are creating a more reliable, efficient and customer-focused railway. About The Role We are looking for an experienced and collaborative performance professional who is passionate about using data and insight to drive operational excellence across the railway. You will be a confident leader, capable of managing specialist teams and influencing a wide range of stakeholders to ensure accurate performance measurement, robust delay attribution, and continuous improvement across the route. As Route Performance Measurement Manager, you will lead a team responsible for delay attribution, data quality and dispute resolution, ensuring performance data is captured accurately and consistently. You'll oversee complex performance regimes, provide expert guidance to key stakeholders and play a critical role in improving operational performance across the SWR & NR Wessex Integrated Business Unit. Working closely with colleagues across Network Rail, train operators and industry partners, you'll use data-driven insights to support performance improvement, resolve complex issues and influence national delay attribution strategies. What You'll Be Doing

• Leading a specialist performance measurement team to deliver accurate and high-quality performance data.
• Managing delay attribution and dispute resolution processes, ensuring compliance with industry standards and contractual requirements.
• Providing expert advice and support to stakeholders on performance measurement matters.
• Driving continuous improvement in data quality, reporting and performance analysis.
• Supporting business and investment decisions through the provision of robust performance information and insights.
• Leading competency development within the team to maintain high standards of performance data integrity.
• Representing the route at regional and national performance forums, helping to shape industry best practice. Salary: 3B / £46,701-£56,963 Location: Basingstoke Rail Operating Centre Performance Related Pay Scheme This is a full-time permanent position. This role requires working in the office a minimum of 3 days a week. Closing date: 14th October 2026 - Late applications will not be accepted. What's In It For You Here are a few of the benefits we offer
• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits platform - giving national and local retail discount Your Experience And Skills What you'll bring We're looking for someone who can combine strong leadership skills with analytical thinking and stakeholder management expertise. You will have: Essential
• Strong people management and leadership skills.
• Excellent negotiation and influencing abilities.
• A sound understanding of financial principles and performance measures.
• Strong analytical, numerical and problem-solving skills.
• Experience of railway operations and the wider railway industry.
• Excellent IT skills and the ability to work with complex data and modelling tools.
• The ability to prioritise effectively and deliver results within demanding timescales. Desirable
• Working knowledge of railway contractual frameworks and performance regimes. This is a fantastic opportunity to take a leading role in improving railway performance and influencing strategic decisions that impact customers, operators and the wider business. You will work alongside industry experts, contribute to national performance initiatives and help shape the future of performance measurement across the network. Together, we'll keep Britain moving safely and efficiently. Been referred by a friend, then please complete this form Our aim is to ensure your candidate experience is as positive as possible.
• Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.