HR Manager ER

HR Manager (Employee Relations Focus) Location: Letchworth, Hertfordshire Office requirement: 5 days per week on-site, with occasional travel to services Salary: £50,000-£55,000 Holiday: 20 days + Bank holidays + birthday off   Are you an experienced HR professional who thrives on building positive workplace cultures and managing complex employee relations matters? At Abacus Care & Support, we're looking for a proactive and people-focused HR Manager to lead our HR function and become a trusted partner to managers and employees across our supported living services. This is a fantastic opportunity to make a real impact within a growing organisation supporting adults with learning disabilities, autism, acquired brain injuries and complex needs.   What you'll be doing:

• Leading complex employee relations casework, including disciplinary, grievance, performance, absence and safeguarding-related matters.
• Coaching and supporting Registered Managers and Team Leaders on people management best practice.
• Driving employee engagement, wellbeing and retention initiatives across the organisation.
• Owning HR policies, reward and benefits, workforce planning and organisational change projects.
• Producing HR insights and strategic reporting for senior leadership and the Board.
• Lead on recognition and wellbeing initiatives that support staff retention and a positive experience of working in the organisation.
• Own the organisation's HR policy suite end-to-end: drafting, review cycles, legislative compliance and version control, incorporating issues surfaced through ER casework and manager feedback.     About you: We're looking for someone who has:
• Strong experience managing complex ER casework.
• Previous experience operating at HR Manager level.
• A solid understanding of UK employment law and employee relations best practice.
• Experience within a regulated, people-focused environment such as health, social care, NHS or a similar sector.
• Experience operating in an audited, highly regulated, people-intensive environment such as care, health, NHS or a comparable regulated sector. Skills are transferable, but sector familiarity is an advantage.
• CIPD Level 5 (Level 7 desirable).   Why join us? At Abacus Care & Support, you'll have the opportunity to shape culture, influence strategy, develop managers and create a positive employee experience from hire to exit. You'll join a business where your expertise and ideas will genuinely make a difference.