F&B Host

AG Hotels is looking for an experienced Host/Hostess-F&B for our Best Western Plus Pinewood, Manchester Airport- Wilmslow Hotel someone who is passionate about customer service and has a positive and people - pleasing mindset. Key Responsibilities

• To host breakfast/ dinner and evening socials, making sure guests are greeted with a warm smile
• Maintain a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
• Set up of all front of house food areas prior to service periods, ensuring all areas are clean, presentable and accessible for the guests
• Serve food to the customers ensuring a fast and courteous guest service
• Ensuring all health and hygiene standards are followed
• Clean tables, complete closing duties and re-stock tableware and other supplies
• Ensure any anticipated issues are communicated promptly to the Duty Manager/ Head Chef
• Collect feedback from the guests and ensure any requests/issues are managed accordingly
• Uphold company grooming standards and F&B service etiquette. Skills
• Ability to work independently
• Pleasant personality with excellent guest service orientation.
• A successful background working in hospitality/food and beverage environment
• Attention to detail
• Excellent organisational skills and ability to work under pressure
• Excellent communication and interpersonal skills
• Flexibility to work early morning and late evening shifts, weekends, and holidays. The candidate should be fully flexible to work on weekends and bank holidays. PI287409230